Terms of Use · Cinvo

1. Introduction

Welcome to Cinvo (the "App"), a car dealership management application provided by ALJARO MOTORS LIMITED ("Company", "we", "us", or "our"), a company registered in the United Kingdom at 247 Shirecliffe Road, Sheffield, S5 8XE (Company Number: pending).

These Terms and Conditions ("Terms") govern your access to and use of the Cinvo mobile application available on iOS, Android, and web platforms. By creating an account, downloading, or using the App, you ("User", "you", or "your") agree to be bound by these Terms, our Privacy Policy, and our End User Licence Agreement. If you do not agree to these Terms, do not use the App.

These Terms should be read in conjunction with the End User Licence Agreement (EULA), which governs the software licence, and the Privacy Policy, which explains how we handle your data.

2. Eligibility

To use the App, you must:

Be at least 18 years of age
Have the legal capacity to enter into a binding agreement
Not be prohibited from using the App under any applicable law or regulation
Be a business user or sole trader operating in the vehicle trade or a related field

By using the App, you represent and warrant that you meet all of the above eligibility requirements.

3. User Accounts

3.1 Account Creation

To access the App, you must create an account using one of the following methods:

Email and password
Google Sign-In
Apple Sign-In
Facebook Login

3.2 Account Responsibilities

You are responsible for:

Maintaining the confidentiality of your account credentials
All activities that occur under your account
Providing accurate, current, and complete information during registration and keeping it up to date
Notifying us immediately of any unauthorised access to or use of your account

3.3 Account Security

You must not share your account credentials with any third party. We are not liable for any loss or damage arising from your failure to maintain the security of your account. We reserve the right to suspend or terminate your account if we reasonably believe you have violated these Terms or if your account is compromised.

4. Description of Services

Cinvo provides car dealership management tools including, but not limited to:

Inventory Management — Add, edit, and track vehicles in your stock with detailed records (make, model, year, mileage, registration, purchase price, expected sale price, and more)
Sales Tracking — Record vehicle sales, track profit/loss per vehicle, and monitor days-to-sell metrics
Additional Costs — Log repair, servicing, MOT, and other costs against individual vehicles
Customer Records — Store customer contact details linked to vehicle transactions
Invoice Generation — Create and share professional PDF invoices from sales data
Expense Tracker — Track recurring and one-time business expenses separate from vehicle costs (Premium feature)
Analytics & Reports — Sales analytics, monthly performance reports, profit summaries, and ROI calculations (Premium feature)
Draft Cars — Save incomplete vehicle entries as drafts for later completion
CSV Import — Bulk import vehicle data from CSV files
Todo Management — Attach to-do items to individual vehicles for task tracking

The specific features available to you depend on your subscription plan (see Section 5).

5. Subscriptions and Payments

5.1 Subscription Plans

The App offers two subscription tiers:

Feature	Basic	Premium
Inventory Management	✅	✅
Invoice Generation	✅	✅
Car Tracking	✅	✅
Expense Tracker	❌	✅
Analytics & Reports	❌	✅
Priority Support	❌	✅

Both plans are available on a monthly or annual billing cycle. Pricing is displayed within the App at the time of purchase and may vary by region.

5.2 Free Trial

We may offer a free trial period at our discretion:

The trial period lasts 7 days from the date of activation
No payment is required during the trial period
After the trial period ends, you must actively purchase a subscription to continue accessing premium features
No automatic charges will be initiated at the end of the trial period

5.3 Auto-Renewal (Apple App Store)

Subscriptions purchased through the Apple App Store automatically renew unless cancelled at least 24 hours before the end of the current billing period
Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the rate of the selected plan
You can manage and cancel your subscriptions via Settings > Apple ID > Subscriptions on your device

5.4 Auto-Renewal (Google Play Store)

Subscriptions purchased through the Google Play Store automatically renew unless cancelled before the end of the current billing period
You can manage and cancel your subscriptions via Google Play Store > Subscriptions

5.5 Price Changes

We reserve the right to change subscription prices at any time. Any price changes will take effect at the start of the next billing period following the date of the price change. Your continued subscription after a price change constitutes acceptance of the new price.

5.6 Refunds

All purchases are processed through the Apple App Store or Google Play Store. Refund requests must be directed to the respective platform in accordance with their refund policies. We do not process refunds directly.

6. User Content and Data

6.1 Ownership of Your Data

You retain full ownership of all business data you enter into the App, including but not limited to vehicle inventory details, customer records, invoice information, expense records, to-do items, draft entries, and sales analytics.

6.2 Licence to Process

By uploading content to the App, you grant us a non-exclusive, worldwide, royalty-free licence to use, store, process, and display such content solely for the purpose of providing and improving the App's services to you. This licence terminates when you delete your data or account.

6.3 Data Accuracy

You are solely responsible for the accuracy, completeness, and legality of the data you enter into the App. The App performs calculations (such as profit/loss, ROI, and analytics) based on the data you provide. We do not verify or validate user-entered data and accept no liability for decisions made based on such calculations.

6.4 Data Portability

You may export your data at any time through the App's built-in export features (e.g., CSV export, PDF invoices). We support your right to data portability under applicable data protection laws.

7. Acceptable Use

7.1 Permitted Uses

The App is intended for use by car dealerships, vehicle traders, and automotive businesses for legitimate business purposes.

7.2 Prohibited Uses

You agree not to:

Use the App for any unlawful purpose or in violation of any applicable local, national, or international law or regulation
Transmit any material that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable
Use the App to launder money, evade taxes, or facilitate any form of financial crime
Impersonate any person or entity or misrepresent your affiliation with a person or entity
Interfere with or disrupt the integrity, performance, or availability of the App or its underlying infrastructure
Attempt to gain unauthorised access to the App, other users' accounts, or our systems
Use the App in any fraudulent or deceptive manner
Use automated scripts, bots, scrapers, or similar tools to access the App
Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
Resell, sublicence, or commercially exploit the App or any data obtained through it

8. Intellectual Property

8.1 Our Property

All content, features, and functionality of the App — including but not limited to the design, layout, text, graphics, logos, icons, images, software, code, algorithms, and the selection and arrangement thereof — are the exclusive property of ALJARO MOTORS LIMITED and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.

The name "Cinvo", the Cinvo logo, and all related names, logos, product and service names, designs, and slogans are trademarks of ALJARO MOTORS LIMITED. You may not use such marks without our prior written permission.

8.2 Feedback

If you provide us with any feedback, suggestions, or ideas regarding the App, you agree that we may use such feedback without restriction, attribution, or compensation to you.

9. Third-Party Services

The App integrates with third-party services for essential functionality:

Service	Purpose
Firebase (Google)	Authentication, database, cloud storage, cloud functions
RevenueCat	Subscription management and in-app purchases
Google Sign-In	Authentication
Apple Sign-In	Authentication
Facebook Login	Authentication

Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for the practices, content, or availability of third-party services. Any issues arising from third-party services should be directed to the respective provider.

10. Disclaimer of Warranties

THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

The App will be uninterrupted, timely, error-free, or secure
Any defects will be corrected within a specific timeframe
The App will meet your specific business requirements
The results obtained from using the App (including financial calculations, analytics, and reports) will be accurate, complete, or reliable
The App will be compatible with all devices or operating system versions

You acknowledge that the App is a management tool and not a substitute for professional accounting, legal, or financial advice.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ALJARO MOTORS LIMITED, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO:

Your use of or inability to use the App
Any errors, inaccuracies, or omissions in any content or calculations
Unauthorised access to or alteration of your data
Any third-party conduct or content on the App
Any loss of profits, revenue, data, business opportunities, or goodwill
Any decisions made in reliance on the App's output or calculations
Service interruptions, downtime, or data loss

OUR TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) £100.

Nothing in these Terms shall limit or exclude our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that cannot be limited or excluded by applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless ALJARO MOTORS LIMITED, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

Your use of the App
Your violation of these Terms
Your violation of any rights of a third party
Any content you submit or transmit through the App
Your breach of any applicable law or regulation
Any tax, regulatory, or compliance issue arising from your business activities recorded in the App

13. Termination

13.1 Termination by You

You may terminate your account at any time by using the "Delete Account" feature within the App. Upon deletion:

All your personal data will be permanently and immediately deleted from our systems
Any active subscription will continue until the end of the current billing period but will not renew
This action is irreversible

13.2 Termination by Us

We reserve the right to suspend or terminate your access to the App at any time, with or without prior notice, for any reason, including but not limited to:

A breach of these Terms
Suspected fraudulent, abusive, or illegal activity
Extended periods of inactivity
A request from law enforcement or a governmental authority
Discontinuation of the App or any part thereof

13.3 Effect of Termination

Upon termination:

Your licence to use the App is immediately revoked
You must cease all use of the App
We may delete your data in accordance with our Privacy Policy
Sections relating to intellectual property, limitation of liability, indemnification, governing law, and any provisions that by their nature should survive, shall survive termination

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by:

Updating the "Last Updated" date at the top of these Terms
Posting the revised Terms within the App
Sending an in-app or email notification for significant changes

Your continued use of the App after any changes constitutes acceptance of the updated Terms. If you do not agree with the revised Terms, you must stop using the App and delete your account.

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

15.2 Dispute Resolution

Any disputes arising under or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties. If a dispute cannot be resolved through negotiation within 30 days, it shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. General Provisions

16.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16.2 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by us.

16.3 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

16.4 Force Majeure

We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, or third-party service outages.

16.5 Entire Agreement

These Terms, together with the Privacy Policy and EULA, constitute the entire agreement between you and ALJARO MOTORS LIMITED regarding your use of the App, superseding any prior agreements, communications, or understandings.

17. Contact Information

If you have any questions regarding these Terms, please contact us:

ALJARO MOTORS LIMITED
247 Shirecliffe Road
Sheffield, S5 8XE
United Kingdom

Email: info@aljaromotors.com
Support: support@cinvo.app

These Terms and Conditions are effective as of June 21, 2026.